We sell items on pre-order based on the following terms:
- Images usually aren't final, and are for reference only.
- Pre-ordering items does not necessarily mean you will get your items before anyone else - most stock is imported in.
- Pre-orders are non-refundable without prior arrangement, and fees may apply (we get charged for refunds).
- We are not responsible for manufacture delays. Some manufacturers are renowned for delays.
- In the unlikely event we can't get the stock we've pre-ordered we will issue full refunds.
- When your items are due, you will get an email notification.
- We will do our best to keep you up to date with where items are, but you're welcome to ask us whenever you want.